Efficient utilisation of installed systems depends
on the users/operators knowledge and
the manner in which they operate.
External courses are not always ideal for all
situations as they tend to cover additional areas
of the software use that is not necessarily required
by the user.
Specifically designed training schemes covering
the areas of the software or system that are utilised
by a specific operator means less down time, greater
knowledge retention by the user, and improved
efficiency.
We can evaluate, create and, if required, carry
out individual training in applications ranging
from accounts and payroll systems through to Lotus
Notes, Microsoft applications and internet-related
software.
This can be taken further in the creation of
in-house self training schemes and even training
or self help systems based on your Intranet.
We do not just leave it there. Users need refresher
courses and a point of contact to confirm points
of contention or simply training points just not
assimilated.
Its all part of the service.
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